We would like to inform you that Symi Nautilus Luxury Suites is fully in line with the special health protocols, on which tourism enterprises rely to take measures against the coronavirus COVID-19, as laid down in the Joint Ministerial Decision no. 1881/29.5.2020 by the Ministries of Finance, Health and Tourism (Greek Government Gazette 2084 Β’/ 29-5-2020).
An “Information Leaflet for Accommodation guests on the compliance with the health protocol in taking measures against the coronavirus COVID-19.” is posted at the reception area with listed measures taken by the tourist accommodation against COVID-19.
All members of the staff have received the necessary training to comply with the health protocols.
The tourist accommodation establishment Symi Nautilus Luxury Suites has obtained the “Health First” certification seal from the Ministry of Tourism, indicating that the enterprise complies with all health protocols.
In our attempt to adapt to the new circumstances brought by the COVID-19 coronavirus pandemic, we ask for your understanding and compliance with the measures applied to prevent the COVID-19 coronavirus transmission.
In case of displaying symptoms such as cough, headache, mild fever, the guest must stay in his/her room and immediately contact the manager of the tourist accommodation.
If the guest shows symptoms related to COVID-19, or if he / she receives a positive test result for COVID-19, within 14 days of his / her departure, he / she must inform the manager of the tourist accommodation immediately.
A record is kept with the guest’s details for reasons of protection of public health, in accordance with the aforementioned relevant legislation.
We would like to inform you that the enterprise bears no liability against any person, relating directly or indirectly to the coronavirus COVID-19, since we comply with the special health protocols and bear the “Health First” certification seal (Article 60 (5) of Law 4688/24-5-2020).
By now we can expect that our guests are aware of the risk of further coronavirus spread, and as such the risk they are taking when making new reservations, particularly Non-refundable. This is applied for all new reservations made as of 03/07/20, when the accomodation was officially reopened with «health firts protocol”, we will no longer apply any refunds because of Force Majeure Conditions for guests seeking to cancel due to covid-19 or any other reason. These reservations will be treated like any standard booking, according to our usual policies and procedures.
Understanding the difficulties Symi Nautilus Luxury Suites give the opportunity to its guests to send their reservation of 2020 to the next year 2021.
In case of any contract or tort claim against the tourist accommodation, it is agreed that competent courts will be exclusively the Greek courts with the jurisdiction over the tourist accommodation and an applicable law will be exclusively Greek law.
Information Leaflet for Accommodation guests on the compliance with the health protocol in taking measures against the coronavirus COVID-19
Thank you for undersdanding and respecting these new rules.
EVAGELIA ARTIKI
Information and Management Officer covid-19